Privacy Policy

(Effective Date: October 28, 2026)

This Privacy Policy describes how MedySapiens, Inc. ("we," "us," or "our") collects, uses, and shares personal information of users ("you" or "your") of our analysis service MedyCVi and related landing pages (the "Service"). This policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).

Information We Collect We collect the following types of information:
- Required Information: First Name, Last Name, Nation, Organization (Hospital, Contract Research Organization, Distributor, etc.), Affiliation, Position, Contact, and Email. You may choose not to provide this information, but doing so will restrict your ability to request quotes or demos.
- Optional Information: Types of Services, Types of Sequencing, Monthly estimated number of analyses, Whether to use a different analysis tool, Areas of interest, and Demo request. You can still submit your request without filling out these optional fields.
- Usage & Device Data: IP address, browser type, operating system, and interactions with the Service via cookies and similar technologies.
Legal Basis for Processing (GDPR) If you are located in the EEA, our legal basis for collecting and using your personal information includes:
- Consent: When you give us explicit consent (e.g., ticking a separate checkbox for marketing communications).
- Performance of a Contract/Pre-contractual Steps: When processing is necessary to provide quotes, demonstrations, or business consultations you requested.
- Legitimate Interests: To improve our services and ensure website security, provided these interests are not overridden by your data protection rights.
Purpose of Collection and Use We use your information for the following purposes:
- To process requests for quotes, consultations, and product demonstrations based on the provided required information.
- To introduce MedySapiens' solutions, discuss business collaborations, and contact you for follow-up meetings.
- (Only with separate explicit consent) To send company brochures, updates, and marketing-related news via email.
- To provide customer support and improve the Service.
Retention and Period of Use Your personal data will be retained for 5 years in accordance with relevant laws, including the Act on the Consumer Protection in Electronic Commerce, etc., after which it will be securely destroyed without delay.
Sharing Your Information (No Third-Party Sharing) We strictly protect your privacy. We do not sell, rent, or share your personal data with third-party business partners. We only share data with restricted service providers (e.g., cloud hosting) strictly necessary to operate the Service, bound by confidentiality agreements, or when explicitly required by legal authorities.
Your Data Protection Rights (Including GDPR Rights) Depending on your location, you have the following rights regarding your personal data:
- Right of Access & Rectification: You can request access to or correction of your data.
- Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data when it is no longer necessary.
- Right to Restriction of Processing: You can request that we temporarily halt processing your data.
- Right to Object & Withdraw Consent: You can object to data processing based on legitimate interests or withdraw your marketing consent at any time without affecting the legality of prior processing.
- Right to Data Portability: You can request a copy of your data in a machine-readable format.
To exercise these rights, please contact us at info@medysapiens.com.
Data Security We employ industry-standard encryption, access controls, and security assessments to protect your data. However, no internet transmission is completely secure.
Contact Us If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@medysapiens.com.

(Effective Date: October 28, 2026)

Information We Collect We collect the following types of information:

Required Information: First Name, Last Name, Nation, Organization (Hospital, Contract Research Organization, Distributor, etc.), Affiliation, Position, Contact, and Email. You may choose not to provide this information, but doing so will restrict your ability to request quotes or demos.
Optional Information: Types of Services, Types of Sequencing, Monthly estimated number of analyses, Whether to use a different analysis tool, Areas of interest, and Demo request. You can still submit your request without filling out these optional fields.
Usage & Device Data: IP address, browser type, operating system, and interactions with the Service via cookies and similar technologies.

Legal Basis for Processing (GDPR) If you are located in the EEA, our legal basis for collecting and using your personal information includes:

Consent: When you give us explicit consent (e.g., ticking a separate checkbox for marketing communications).
Performance of a Contract/Pre-contractual Steps: When processing is necessary to provide quotes, demonstrations, or business consultations you requested.
Legitimate Interests: To improve our services and ensure website security, provided these interests are not overridden by your data protection rights.

Purpose of Collection and Use We use your information for the following purposes:

To process requests for quotes, consultations, and product demonstrations based on the provided required information.
To introduce MedySapiens' solutions, discuss business collaborations, and contact you for follow-up meetings.
(Only with separate explicit consent) To send company brochures, updates, and marketing-related news via email.
To provide customer support and improve the Service.

Retention and Period of Use Your personal data will be retained for 5 years in accordance with relevant laws, including the Act on the Consumer Protection in Electronic Commerce, etc., after which it will be securely destroyed without delay.

Sharing Your Information (No Third-Party Sharing) We strictly protect your privacy. We do not sell, rent, or share your personal data with third-party business partners. We only share data with restricted service providers (e.g., cloud hosting) strictly necessary to operate the Service, bound by confidentiality agreements, or when explicitly required by legal authorities.

Your Data Protection Rights (Including GDPR Rights) Depending on your location, you have the following rights regarding your personal data:

Right of Access & Rectification: You can request access to or correction of your data.
Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data when it is no longer necessary.
Right to Restriction of Processing: You can request that we temporarily halt processing your data.
Right to Object & Withdraw Consent: You can object to data processing based on legitimate interests or withdraw your marketing consent at any time without affecting the legality of prior processing.
Right to Data Portability: You can request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at info@medysapiens.com.

Data Security We employ industry-standard encryption, access controls, and security assessments to protect your data. However, no internet transmission is completely secure.

Contact Us If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@medysapiens.com.